In the last three years and for the six months ended June 30, 2021, our CSR activities included the following:
We have done relief operations to assist those affected by the Taal volcano eruption in January 2020.
We teamed up with the Engineering Department of the University of Santo Tomas and Lenovo to provide internet and IT services to critical health facilities in Manila and installed internet connections at Delpan Evacuation Center, Belmonte Health Center, and Health Center District Office. These centers monitor and provide support to suspected and confirmed COVID cases in the city.
We also recognize the need to assist our community during the COVID-19 health crisis. PT&T provided logistical support to I Am Hope Organization, a not for profit organization aiding frontliners, hospitals, and other sectors of the community in need of assistance.
While COVID-19 has transformed education dramatically when schools shutdown all over the country, we quickly redirected our efforts and acknowledged the distinctive rise of e-learning and the adoption of distance learning tools to overcome the challenges of this pandemic. Partnering with Go Philippines allowed us to offer critical Broadband Internet solutions for the academe, improving user experience for quality education, as well as to support our nation in providing the telecommunications infrastructure for the education sector.
Laguna State Polytechnic University (LSPU) partners with PT&T for an Information and Communications Technology (ICT) upgrade, addressing the challenges of the pandemic for remote learning. The Mobile School Project using LSPU e-Learning Buses is also an innovative way of providing flexible learning options for hard-to-reach students in Laguna.
In response to the outbreak of COVID-19, we have identified roles which are critical for our operations at the office and roles that can be executed remotely. We then turned our once-a-week work-from- anywhere (WFA) arrangement into a broad-based remote work policy for 69.50% of our employees. This allowed most of our employees to work off-site and only report to the office whenever deemed necessary. We plan to continue with this arrangement on account of sustained productivity and positive feedback we have gathered from our employees, but most importantly, to ensure their health and safety amidst the pandemic.
For customers that went on temporary business suspension, PT&T allowed customers to temporarily disconnect their circuits to prevent the bill from piling up. Financial assistance was extended to customers through easy payment plans, bill discounts for the months that the ECQ was implemented, and even extended the payment terms for a maximum period of 6 months.