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Board of Directors

Roberto B. Ortiz
Roberto B. Ortiz
Chairman of the Board

Mr. Ortiz has served as Chairman of PT&T since September 2021. He has been an Independent Director of the Company since July 2018. He has over 27 years of experience in Finance, Corporate Governance, and Investment Banking.

Prior to this, he worked for Price Waterhouse (now PricewaterhouseCoopers) from 1987-1994. He was the former Vice-President for Finance of Consolidated Industrial Gases Inc. from 1994-2003. Mr. Ortiz was also the Chief Finance Officer of All Asian Countertrade, Inc. and its subsidiaries: Sweet Crystals Integrated Sugar Mill Corporation and Basecom Inc. from 2003-2009. He also served as Director and Chief Finance Officer of Total Nutrition Corporation since 2010.

Currently, Mr. Ortiz is a Director and CFO of Premiere Horizon Alliance Corporation (PHA) formerly Premiere Entertainment Philippines, Inc. He is also the Chairman of the Board of Goshen Land Capital Inc., a major real property developer in Baguio and Benguet. Due to his expertise and extensive experience in finance, he also serves as a financial advisor of various companies engaged in fintech and stock market investment.

Mr. Ortiz received his Degree of B.S. in Management Engineering from Ateneo de Manila University in 1973.

James G. Velasquez
James G. Velasquez
Director

Mr. Velasquez has been a Director of PT&T since March 2018 and has served as its President & CEO since June of the same year. He is currently a board member of MRC Allied, 5GS Security Inc., and DRI Philippines. He is a member of the Management Association of the Philippines (MAP), Makati Business Club (MBC), and the British Chamber of Commerce of the Philippines (BCCP).

At the helm of PT&T’s revival, the Company vastly improved its operations, subscriber base, and financial viability. For the past 5 years (2017-2022), Revenues grew 248% at 28% CAGR through subscriber growth and introduction of IT Services. Core EBITDA also grew by 74% at 12% CAGR since embarking on the Company’s revival. The Company’s focus on customer centricity is central to the firm’s revival and growth. Following the successful establishment of its Quality Management System (QMS), PT&T recently earned its first ISO 9001:2015 certification. More importantly, as of June 2023, PT&T achieved a Customer Satisfaction or CSAT rating of 91%.

Under his leadership, PT&T has garnered several industry accolades:
1. Two titles at The Global Economic Awards 2021 for Most Innovative Telecom Services Provider – Philippines and Best CSR Initiatives (Telecom) – Philippines.
2. Learning & Development (L&D) Organization of the Year for the Private Sector at the Gawad Maestro Awards 2021
3. Mr. James Velasquez has been recognized as one of the Top 50 “Rising Tigers: Nation Builders” in the Asia Pacific at the Asia Leaders Awards 2022
4. Ranked 13th in 2022 and 11th in 2023, PT&T was recognized by the Philippine Daily Inquirer and international market research firm Statista, as one of the Growth Champions in the PH
5. Two titles at the Gawad Maestro Awards 2021 for Learning & Development Program of the Year and Learning & Development Manager of the Year

Prior to joining PT&T, he was a Senior Executive for IBM Global Technology Services – Asia Pacific with 30 years’ experience in running several business units in the Philippines, ASEAN, and Asia Pacific, with focus on IT Business and Infrastructure Management, Operations, P&L, and Regional Sales. Previously, he was the President and Country General Manager of IBM Philippines where he was responsible for the overall IBM business operations and led the company to both domestic and global delivery growth. He also served as Chairman of IBM Philippines and associated IBM subsidiaries.

Mr. Velasquez was formerly a Trustee of Philippine Business for Social Progress (PBSP), Board Member of the Management Association of the Philippines, Director of Rappler Inc., Director of Asia Pacific College, and Trustee of UST Engineering Alumni Association.

He was a recipient of the following recognitions: UST Engineering Centennial Award for Industry Leadership, UST’s The Outstanding Alumni Award for Business Management, and Letran Alumni Award for Industry. He also received the CEO Excel Awards in 2011 in addition to garnering various recognitions for IBM Philippines in the areas of Corporate Social Responsibility, Marketing, HR, and ICT.

Miguel Marco A. Bitanga
Miguel Marco A. Bitanga
Director

Mr. Bitanga was a Director of PT&T from August of 2017 to September of 2018 and from June of 2019 to the present. He previously held the following positions: Managing Director of Benisons Shopping Center, Corporate Information Officer of MRC Allied, Inc. and Business Director of Flux Design Labs. He also sat on the Junior Advisory Board of Mano Amiga Academy, a non-profit organization that provides free education to children in need and employment to their mothers.

Mr. Bitanga graduated Cum Laude from Ateneo de Manila University with a Bachelor of Arts Degree in Interdisciplinary Studies. In 2015, he received a master’s degree in Business Administration from IESE Business School in Barcelona, Spain.

Salvador B. Zamora II
Salvador B. Zamora II
Director

Mr. Zamora II has been a Director of PT&T since September 2021. He has been the Chairman of the Company since August 2017. He is a renowned industry player throughout the country. He is also the Chairman and Chief Executive Officer of Tranzen Group Inc., a wholly owned Filipino holding company engaged in renewable energy generation, agro industries, and resort development.

He carved a name for himself in the Philippine mining industry in the 1970’s by establishing Nickel Asia Corporation, the largest lateritic nickel ore producer in the Philippines and one of the largest in the world. He was the former President of Nickel Asia Corporation’s operational sites: Hinatuan Mining Corporation, Taganito Mining Corporation and Cagdianao Mining Corporation. He served as the President and Chief Executive Officer of Nickel Asia Corporation from 2006 to 2009.

Mr. Zamora II formed Tranzen Group Inc. in 2008 with a vision to become a leading diversified conglomerate in the country. Tranzen Group along with Carbon Assets Fund of Cayman Island built the Philippines’ first methane production plant in Rizal. Also in Tranzen Group’s pipeline are significant projects in hydro power generation and mining interest in Dinagat Island.

He is also the Chairman of Philippine Phosphate Fertilizer Corporation, Bacavalley Energy, Inc., One Pacstar Realty Corporation, Two Pactstar Realty Corporation, Agusan Power Corporation, Philphos Trading Inc., Lear Aero Ltd., Inc., Libjo Mining Corporation, and Lake Mainit Hydro Holdings Corporation.

Mr. Zamora II graduated from Ateneo de Manila University in the Philippines and received his master’s degree in Business Administration from New York University in the USA.

Bryan Joseph P. Santiago
Bryan Joseph P. Santiago
Director

Mr. Santiago is the President and Chief Executive Officer of Telectronic Systems Inc. since 2018. He started his career in the ICT industry in 1996 as product manager moving to new business development, introduction of new technology projects, and various senior management roles in marketing.

He received his bachelor’s degree from University of California Berkeley.

Richard Alan P. Santiago
Richard Alan P. Santiago
Director

Mr. Santiago is the President of Tesco Services, Inc. since 2000. He was the former Executive Vice President and Chief Operating Officer of PGA Group of Companies.

He holds a degree in Economics from the University of California at Los Angeles.

Ma. Cristina Z. Borra
Ma. Cristina Z. Borra
Director

Ms. Borra has been a Director of PT&T since September of 2020. Ms. Borra’s work experience spans 24 years. She started her career in 1996 as a part-time Executive Assistant at Hinatuan International Inc. In 1998, she conducted research on both local and international political issues and institutional policies for the Zamora Research Group. She started teaching Literature classes in 2000 for freshmen, sophomore, and graduate students at the University of Asia & the Pacific (UA&P). Deepening her career in teaching, she moved to Manresa School in 2015 as a full-time English Teacher. Most recently, Ms. Borra taught a fully online class for the Junior Academic Assistance Program of UA&P under Wordprime Reading Lab where she guided students in writing academic essays.

Ms. Borra received her Bachelor of Arts Degree in Humanities from the Center for Research and Communication – College of Arts and Sciences (CRC-CAS), now known as University of Asia & the Pacific. She took her master’s degree in Liberal Studies under the Draper Program of New York University.

Serafin C. Ledesma, Jr.
Serafin C. Ledesma, Jr.
Independent Director

Mr. Ledesma has served as an Independent Director of PT&T since July of 2018. He is from Davao City. He was a former Station Manager, News Director, and Program Director of various radio stations and news agencies in Mindanao. He was also a Branch Manager of Telefast Communications from 1976-1978. He served as Area Manager of PT&T from 1978-1982 and later on, the company’s Vice-President for Mindanao from 1982-2001. From 1986-2001, he was a Co-Chairman of the Technical Working Group for the Interconnection of Telecommunications Network in Mindanao. He also served as a Director of Davao City Water District from 2014-2016 and is currently a columnist and opinion writer of Sun Star Davao and Philippine News Agency, respectively. Mr. Ledesma is likewise active with various civic organizations. He is the former President of the following organizations: Davao Integrated Press Club (1974-1977), Media Dabaw (1978-1980), and Rotary Club of Davao (1997-1998).

Mr. Ledesma received his Bachelor of Science Degree in Natural Science from the Mindanao Colleges (now University of Mindanao).

Bienvenido S. Santos
Bienvenido S. Santos
Independent Director

Mr. Santos has been an Independent Director of PT&T since June of 2019. He is the Chairman of several corporations including, BC Net, Asian Carmakers Corporation, GND Holdings, and Beebeelee. He is also the Vice-Chairman of Sta. Rosa Motor Works, Inc., Eurobrands Distributor Inc., Columbian Motors Corporation, Columbian Manufacturing Corporation, and Subic Air, Inc. He is also a Director and President of several other corporations operating different businesses in the Philippines.

Mr. Santos received his Bachelor of Science Degree in Management Engineering from Ateneo de Manila University.

Carlos Andres V. Reyes
Carlos Andres V. Reyes
Independent Director

Mr. Reyes has been an Independent Director of PT&T since September of 2020. He is currently the Assistant Vice President for Metro Manila Sales of Bluefire LPG Marketing.

Mr. Reyes received his Bachelor of Science Degree in Business Administration Major in Marketing Management from De La Salle College of Saint Benilde.

Atty. Elmer B. Serrano
Atty. Elmer B. Serrano
Independent Director

Atty. Serrano is a practicing lawyer specializing in corporate law and the Managing Partner of Serrano Law. He is the Corporate Secretary of SM Investments Corp., SM Prime Holdings, Inc., Premium Leisure Corp., Atlas Consolidated Mining and Development Corp., and subsidiaries of BDO Unibank, Inc. He is a Certified Associate Treasury Professional and was among the top graduates of the Trust Institute of the Philippines in 2001.

He holds a Juris Doctor degree and received his BS Legal Management degree from Ateneo de Manila University.

Management Team

James G. Velasquez
James G. Velasquez
President and Chief Executive Officer

Mr. Velasquez has been a Director of PT&T since March 2018 and has served as its President & CEO since June of the same year. He is currently a board member of MRC Allied, 5GS Security Inc., and DRI Philippines. He is a member of the Management Association of the Philippines (MAP), Makati Business Club (MBC), and the British Chamber of Commerce of the Philippines (BCCP).

At the helm of PT&T’s revival, the Company vastly improved its operations, subscriber base, and financial viability. For the past 5 years (2017-2022), Revenues grew 248% at 28% CAGR through subscriber growth and introduction of IT Services. Core EBITDA also grew by 74% at 12% CAGR since embarking on the Company’s revival. The Company’s focus on customer centricity is central to the firm’s revival and growth. Following the successful establishment of its Quality Management System (QMS), PT&T recently earned its first ISO 9001:2015 certification. More importantly, as of June 2023, PT&T achieved a Customer Satisfaction or CSAT rating of 91%.

Under his leadership, PT&T has garnered several industry accolades:
1. Two titles at The Global Economic Awards 2021 for Most Innovative Telecom Services Provider – Philippines and Best CSR Initiatives (Telecom) – Philippines.
2. Learning & Development (L&D) Organization of the Year for the Private Sector at the Gawad Maestro Awards 2021
3. Mr. James Velasquez has been recognized as one of the Top 50 “Rising Tigers: Nation Builders” in the Asia Pacific at the Asia Leaders Awards 2022
4. Ranked 13th in 2022 and 11th in 2023, PT&T was recognized by the Philippine Daily Inquirer and international market research firm Statista, as one of the Growth Champions in the PH
5. Two titles at the Gawad Maestro Awards 2021 for Learning & Development Program of the Year and Learning & Development Manager of the Year

Prior to joining PT&T, he was a Senior Executive for IBM Global Technology Services – Asia Pacific with 30 years’ experience in running several business units in the Philippines, ASEAN, and Asia Pacific, with focus on IT Business and Infrastructure Management, Operations, P&L, and Regional Sales. Previously, he was the President and Country General Manager of IBM Philippines where he was responsible for the overall IBM business operations and led the company to both domestic and global delivery growth. He also served as Chairman of IBM Philippines and associated IBM subsidiaries.

Mr. Velasquez was formerly a Trustee of Philippine Business for Social Progress (PBSP), Board Member of the Management Association of the Philippines, Director of Rappler Inc., Director of Asia Pacific College, and Trustee of UST Engineering Alumni Association.

He was a recipient of the following recognitions: UST Engineering Centennial Award for Industry Leadership, UST’s The Outstanding Alumni Award for Business Management, and Letran Alumni Award for Industry. He also received the CEO Excel Awards in 2011 in addition to garnering various recognitions for IBM Philippines in the areas of Corporate Social Responsibility, Marketing, HR, and ICT.

Miguel Marco A. Bitanga
Miguel Marco A. Bitanga
EVP - Chief Operating Officer and Chief Marketing Officer

Mr. Bitanga was a Director of PT&T from August of 2017 to September of 2018 and from June of 2019 to the present. He previously held the following positions: Managing Director of Benisons Shopping Center, Corporate Information Officer of MRC Allied, Inc. and Business Director of Flux Design Labs. He also sat on the Junior Advisory Board of Mano Amiga Academy, a non-profit organization that provides free education to children in need and employment to their mothers.

Mr. Bitanga graduated Cum Laude from Ateneo de Manila University with a Bachelor of Arts Degree in Interdisciplinary Studies. In 2015, he received a master’s degree in Business Administration from IESE Business School in Barcelona, Spain.

Patrick Vincent G. Peña
Patrick Vincent G. Peña
SVP - Corporate Affairs Group Head, Corporate Information Officer, and Compliance Officer

Mr. Peña is a seasoned telecom executive with 26 years of solid experience in Digital Communications, specifically in the areas of Sales, Marketing, Business Development, and Innovation.

He started his telecom career in Smart Communications where he managed the transition of the cellular business from Analog to GSM. He then went on to join startup Meridian Telekoms to pioneer wireless broadband technologies in the Philippines until it was acquired by Smart where it became the foundation for the Smart Broadband business. He moved to Digitel Mobile Philippines and is credited for growing Sun Cellular as the #1 Postpaid brand in the market, as well as for the successful launch of Sun Broadband. As Senior Vice President, he also handled Business Development where he collaborated with Technology partners for new business initiatives.

With the eventual acquisition of Digitel by PLDT, he was seconded to Voyager Innovations, to champion Internet-based communication solutions for the different business units within PLDT.

Mr. Peña joined PT&T as General Manager in 2018, overseeing the continuous growth and development of the Connectivity business until end 2021. In his new role as Head of the Corporate Affairs Group, his focus is now on Investor Relations and Fundraising, Strategic Partnerships, and Corporate Governance.

Prior to his Telecom career, Mr. Peña cut his teeth in key management positions in multinationals Unilever and GlaxoSmithKline, where he put to good use his IE discipline in Marketing and Product Management. He has also done consultancy work in renewable energy, specifically in the Solar space prior to his PT&T stint.

Mr. Peña is a member of the Management Association of the Philippines. He also served as President of the University of the Philippines Industrial Engineering Alumni Association and is a current Board Trustee of the University of the Philippines Engineering R&D Foundation Inc.

Mr. Peña received his Bachelor of Science Degree in Industrial Engineering from University of the Philippines – Diliman.

Concepcion D.S. Roxas
Concepcion D.S. Roxas
SVP - Chief People and Culture Officer

Ms. Roxas joined PT&T in 2018 and has since served as its Chief People & Culture Officer. She is a member of the Philippine Society for Talent Development and People Management of the Philippines.

In PT&T, with inputs from the newly installed management team in 2017, she crafted the Mission, Vision, and Values statement. Ms. Roxas designed and implemented the People & Culture (P&C) Transformation Roadmap and People Agenda that centers on creating a performance-based and values-driven organization.

From an employee base of 95 in 2018, PT&T is now at 260 employees. She implemented world class and customized learning and development programs, which resulted to PT&T being recognized in 2021 by the Philippine Society for Talent Development as the Learning and Development Organization of the Year for Private Sector.

Ms. Roxas led PT&T’s ISO 9001:2015 QMS certification audit in 2022. As an HR Leader, she has chalked up 20+ years of experience gained from various industries and business scenarios such as start-ups, exponential growth, business turn-around, culture building, and transformation.

In the telco industry, she worked with Smart Communications and led the Talent Acquisition team that was responsible for growing employee base from 250 to 5,000 in 4 years. In her stint with Ingram Micro Manila Shared Services Center, she built the HR function from the ground-up, increased employee base from 800+ to 2,000 in 2 years and as a result, Ingram was adjudged by the 2012 ICT Awards as the Fastest-Growing BPO Company of the Year. As HR Practice Lead in BayanTrade, a SAP Consulting partner, she successfully implemented SAP HR for a major utility company and retail stores chain.

Ms. Roxas pursued a Bachelor of Science degree in Psychology from the University of Santo Tomas.

Juanita C. Rimando
Juanita C. Rimando
SVP - Fixed Broadband

Ms. Rimando has been appointed as the SVP of PT&T’s Fixed Broadband Business since February of 2022. Prior to this, she was the VP of Wholesale, Carrier, and Government Relations.

Upon her arrival in PT&T in 2018, Ms. Rimando established the Wholesale Business market segment to look after the needs of ISPs, Cable Operators, VAS Resellers, and Cooperatives.

It was until 2019 when Ms. Rimando took over the Carrier Relations department. With this, she established Network to Network Interconnection (NNI) partnership with the different Domestic & International Service Providers that allowed the entire Sales team to reach and activate its Reseller partners located in the outskirts of NCR that are outside the coverage area of PT&T.

These clients provide internet connection to their respective areas that utilize residential, SMEs, LGUs, and other government agencies. In just over a year in her new role, her team contributed 85% increase in revenue growth, catering to the needs of online learning, online business, and work-from-home arrangements which were embraced from a national standpoint when the pandemic surfaced towards the early part of 2020. From 0% market share in 2018, PT&T now holds 10% of the WISP market share since 2020 and looking at 20% market share in 2023.

Ms. Rimando has 32 years of sales and executive work experience in the field of information and communications technology. Before joining PT&T, she was the Vice President for Business and Operations in Source Telecoms. She also worked at Wificity as Vice President for Business Development; Comclark Network & Technology Corporation as Division Head for Sales; Bayan Telecommunications, Inc. where she held various sales positions, where last of which was Head for Corporate Key Accounts and in Eastern Telecommunications, Inc.

Ms. Rimando was formerly a Board of Director of Philippine Electronics and Telecommunications Federation (PETEF) and is currently a member of the Board of Director of Philippine Information and Communications Technology Organization (PICTO).

Ms. Rimando is a graduate of Polytechnic University of the Philippines where she completed a bachelor’s in Office Administration degree. She also completed a Six Sigma Greenbelt Course in Motorola University in Malaysia and master’s degree in Development Management in Asian Institute of Management in Makati.

Anthony G. Jose
Anthony G. Jose
VP - IT Services

Mr. Jose has been PT&T’s VP for IT Services since May 2022. He has almost 30 years of sales experience with expertise in cost containment, market plan execution, and business development.

Mr. Jose previously served as VP in Strategic Synergy Inc. where he developed strategic business plans to promote revenue, profitability growth, market reach expansion, new name customer acquisition and customer satisfaction.

Prior to that, he served the following positions: Director for Product Development of Eastern Telecommunications Philippines Inc., VP and General Manager of Scala Business Solutions Inc., and VP of Systems Standards Inc.

Mr. Jose received his Bachelor of Science in Computer Science with a Degree in Information Technology from De La Salle University.

Jeffrey E. Julian
Jeffrey E. Julian
VP - Chief Technical Officer

Mr. Julian is a seasoned professional with more than 24 years of experience and technical proficiency in the telecommunications industry, having worked in various capacities in different companies in the Philippines and overseas.

Prior to joining PT&T in 2019, Mr. Julian’s work experience includes stints as a Project Management Office Head, Project Director, Senior Telecom Consultant, National Project Head, Customer Project Manager, and Senior Manager for various telecommunications companies in the Philippines and abroad such as Huawei, Fiberhome, Ericsson, Nextel, Bravo Telecoms STC, EDM Wireless for Ethiopian Telecommunications, Sun Cellular, MEC TELEMATIK FZ LLC for Afghan Telecom, and Dimension Data.

Mr. Julian received his Bachelor of Science Degree in Electronics and Communications Engineering from the University of Santo Tomas.

Alberto P. Ambuyo
Alberto P. Ambuyo
VP - Chief Information Officer

Mr. Ambuyo has been the Chief Information Officer of PT&T since late 2019. He is in-charge of taking care of PT&T’s core network and all its Information Systems, which includes Systems and Database Administration, Network Management, Project Management, and Information Security. He led the team that helped achieve PT&T’s ISO 27001 Information Security Certification.

He has been working in the IT industry for the past 30 years and has been involved in its various aspects. He has managed large-scale projects, implemented large-scale data warehouses and business intelligence projects, country-wide networks, and large-scale solutions integration projects.

In preparation for PT&T’s nationwide expansion, he has re-architected PT&T’s Information Systems, starting with Data Standardization. An audit of the existing network has been done to find ways to further boost efficiencies. A more robust Network Management System was implemented, correlating data to help predict network failures and expedite root cause analysis that has helped raise customer satisfaction. New internal technical support policies were put into effect to respond to customers, both internal and external, in a more pro-active manner. A new Customer Relationship Management System has been implemented that standardized the sales process across the Sales and Support Teams. An Enterprise Service Bus is being implemented that integrates the core systems into a single high-functioning whole.

Prior to joining PT&T, he was a Consulting Technical Architect for various organizations and is responsible for implementing large-scale projects. He also engaged in the design and implementation of the city-wide implementation of the Command-and-Control Center for one of the Local Government Units (LGU), south of Metro Manila. His most notable achievement was solving the ten-year old system-wide problem of one of the Philippine Government’s Information System.

Mr. Ambuyo is the first Filipino to have received the prestigious IBM Summit Award in 2008.

Kenneth Joey H. Maceren
Atty. Kenneth Joey H. Maceren
AVP - Corporate Secretary

Atty. Maceren is a lawyer with over 15 years of corporate and litigation experience.

Immediately after passing the bar examinations, he worked in two Makati-based law firms primarily engaged in litigation and corporate practice. His corporate practice in these law firms includes incorporation, corporate restructuring, compliance, corporate housekeeping, and due diligence in relation to corporate acquisition.

For his litigation practice, he was exposed to different aspects and stages of trial work including the drafting of various briefs and court documents, preparation of witnesses, and court appearances. He also represented clients in administrative proceedings before the Bureau of Immigration, Department of Labor and Employment, and National Labor Relations Commission.

In addition, he practiced election law where he was part of the team that handled disqualification cases and election protests before the Commission on Elections and House of Representatives Electoral Tribunal.

After several years of working in law offices, he became an in-house counsel in three different corporations listed with the Philippine Stock Exchange (PSE): Megawide Construction Corporation, MRC Allied, Inc. and currently at Philippine Telegraph & Telephone Corporation. As an in-house counsel, he was tasked to perform regulatory and compliance work with the Securities and Exchange Commission (SEC), PSE, and National Telecommunications Commission (NTC). He also represented the corporations he worked for in the different cases filed by or against it, including civil, labor, and criminal cases, and acted on their behalf in several government procurement activities including one Public Private Partnership with the Department of Education.

Atty. Maceren is a member of the Integrated Bar of the Philippines and was admitted as a member of the Philippine Bar in 2007. He obtained his degree in Bachelor of Laws from San Beda University College of Law and his degree in Bachelor of Arts Major in Legal Management from the University of Santo Tomas.